Draft — pending legal review before launch
This page is a starting draft that consolidates three different real policies (digital, print-on-demand, and supplement) into one customer-facing page, as called for in the product plan. It is not final. Replace the placeholders below and have it reviewed before this store goes live.
[Placeholder] Digital purchases are generally non-refundable once delivered, since the file can't be "returned." Confirm this is your intended policy.
[Placeholder] Printed-to-order items follow the print partner's terms once one is connected (see the product plan's Lulu integration). Typical terms allow returns for damaged or misprinted copies only. Confirm real terms once Lulu is live.
[Placeholder] Supplement returns follow the fulfillment partner's terms once one is connected (see the product plan's Shopify + Supliful integration). Confirm real terms once that's live.
[Placeholder] Draft: if you're not satisfied within 30 days of delivery, contact support for a resolution. Confirm the real policy — refund, replacement, or store credit — before launch.
[Placeholder] Real shipping costs and timelines depend on which fulfillment partners (Lulu, Shopify/Supliful) are connected. Nothing here is final.
